Dealing with Conflict in the Workplace

Teams can be messy at times. Learn what your primary conflict management style is, some outcomes and triggers to conflict, and how your team might move toward conflict resolution as these situations arise.

After this session, participants will be able to:
-Identify some causes of workplace conflict
-State why it is important to resolve conflict in the workplace
-Describe the methods of resolving conflict
-Describe the steps in the conflict resolution process