Illinois State Insights webinar: What to say in difficult conversations

The Illinois State University Alumni Association believes in lifelong learning and career development even after graduation. Take advantage of these free webinars and live streams as they fit into everyday life to continue to learn and grow together as Redbirds. Be sure to register in advance to gain access to the webinar.

Do you struggle with difficult conversations at work? Managers and all professionals at all levels struggle with having difficult conversations. When you finally psych yourself up to do it, you run into a roadblock: what should you say? In this timely webinar, Alisa Cohn, executive coach and author of From Startup to Grown-up, will help guide you through scripts to have difficult and delicate conversations. She’ll also share formulas to help you approach these and the one key secret to ensure they go well.