Managing Difficult Situations, Conversations, and Conflict
Tuesday, December 3 , 8:30 am – 10:30 am CST
Conflict is generally regarded as having a negative effect in the workplace, yet some degree of conflict is normal and can be healthy. Alternatively, when conflict becomes personal and emotional it results in clouded judgment. Learn how to recognize problems, ask questions, and devise solutions before the situation takes a turn for the worse. Learn strategies, tactics, and insights to gain control of tough situations, have crucial conversations, and resolve conflict.
